BSI Elements Intelligent, industry-specific expertise at the touch of a button
Turn your BSI Customer Suite into a customized business solution in no time with BSI Elements. BSI Elements puts a wealth of concentrated industry and product knowledge at your fingertips: all-encompassing use cases, high-performing processes, and smart configurations – all bundled into compressed files you can import into your work environment with just a few clicks.
With BSI Elements, you will get better faster and quickly turn your customer relationships into success stories.
Get to know our featured Elements
Our current five top-of-the-line Elements provide powerful evidence: BSI Elements ensure exceptional compliance and impeccable processes with regard to regulations, therefore giving your company a decisive competitive edge.
AI-Powered Lead Management
The BSI AI Element: Lead Management is a comprehensive configuration package for insurance companies that facilitates the efficient and fair distribution of incoming leads to agencies.
Real-Time Digital Customer Service
With the BSI EIP Element: DKS Syrius, your insurance company gains a configuration package that is as efficient as it is convenient and delivers definitive advantages in digital customer service.
Smart Service Center
The Smart Service Center use case demonstrates all the benefits the BSI Customer Suite has to offer. It is a fully integrated CRM solution and provides AI-powered premium support that meets the highest customer expectations in retail while saving both time and money simultaneously.
Winning Back Lost Customers With AI
The Customer Recovery use case demonstrates clearly how energy supply companies (utilities) can contact customers after their cancellation in the shortest possible time, using the best possible engagement approach and benefitting from AI-created follow-up offers.
First-Class Banking Advice
BSI Elements for Banking offers a comprehensive range of configuration packages that turn the BSI Customer Suite into a digital banker’s workplace in no time, with safety, convenience, and speed being paramount.
Select your BSI Elements Select your industry
Banking Element – Basic Finnova Configurations
A quintessential package of 360° views, cockpits, forms, and tables for your straightforward work with Finnova
Insurance Element – Broker Relationship Management
A comprehensive configuration package for the BSI Broker Relationship Management
Retail Element – Basic Retail Package
An Element with entities (item, transaction, purchase, shipment, delivery, invoice) that serves as the foundation for additional retail elements and includes an API for data loads from peripheral systems
Energy & Utilities Element – Municipal Utilities Data Model
Default entities and their configurations: entities, attributes, relationships, forms, search forms, menus, and dossier and table configurations
Banking Element – Credit Ratings
An Element for collecting and maintaining customer ratings based on the top three rating agencies
Insurance Element – BRM Interfaces
An extensive configuration package for the BSI Broker Relationship Management
Retail Element – Golden Records
A generic basic Element that serves as the foundation for building golden customer records
Energy & Utilities Element – Municipal Utilities User Interface
This Element generates 360° views for configured as well as default entities in municipal utilities
Banking Element – Customer Authentication
This Element provides assorted options for the secure authentication of customers in service banking
Insurance Element – Get Customer API
A REST interface to transfer customer records from the BSI Customer Suite
Retail Element – Couponing
Voucher management, including an API to link to check register systems and web shops
Energy & Utilities Element – Winning Back Lost Customers
This Element generates the entire “customer recovery” case, starting from customer verifications, and, in the case of successful recoveries, all the way to contract conclusions
Why choose BSI Elements?
- For maximum yet easy access to a wealth of industry expertise.
- To save your company lots of time because BSI Elements come ready to use.
- For lower cost and less effort for your employees due to the low-code/no-code integration.
- To benefit from successfully established use cases.
- Because with BSI Elements, you gain a distinct competitive edge.
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Network your goals with BSI.