Featuring: BSI Elements First-Class Banking Advice

BSI Elements for Banking offers a comprehensive range of configuration packages that turn the BSI Customer Suite into a digital banker’s workplace in no time, with safety, convenience, and speed being paramount.

From lead management and customer data updates to authentication by voice biometrics or AI-supported clustering: With intelligent automation and the smart use of AI, BSI Banking not only meets the high demands of bank customers. It also delights your bank advisers, whose workplace becomes a perfectly equipped financial cockpit.

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What are the current challenges?

Due to the increasing use of automation and AI, bank customers’ expectations of their bank’s consultation services are also rising. At the same time, banks have a genuine problem attracting junior employees, because today’s bank adviser’s workplace has not only become more complex in industry-specific and technical terms, but it also demands maximum precision and speed every day.

From both the customer and adviser perspectives, digital banking therefore requires solutions that can process and map bank-specific expertise and solutions, that, at the same time, offer interaction opportunities for customers and advisers, where security is combined with convenience and simplicity.

Benefits for all

  • Benefits for all

This is the be-all and end-all when it comes to banking, especially in today’s digital environment, where, for example, customer authentication and data updating provide increased protection.

  • Convenience

Intelligent lead management, combined with customer segmentation with AI: This is how bank advisers start their customer business at a favorably convenient level.

  • Speed

AI-determined “next best actions,” which are displayed as teasers in your customer’s mobile app: This means that your bank’s asset and investment tips reach your customers in record time.

Let’s talk.

I would be happy to assist you at any time.

René Konrad, Creator of Customer Delight

+41 58 255 96 72

rene.konrad@bsi-software.com

BSI Customer Suite

Provide a truly compelling customer experience with seven products – all in one solution.

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